Here at Orbic we value our customers and want to ensure every experience with us is a pleasant one. We strive to assist you in any way we can. Our customer service representatives are available every day from 9am - 11pm EST. If you have any questions of concerns please do not hesitate to contact us at 1-877-872-4555 or email us at We hope you enjoy your experience with Orbic and take some time to look at all the great products we have to offer. Don't forget to like us on Facebook and follow us on Twitter for all the latest Orbic news and updates! 


  • Where can I buy Orbic products?

You can purchase all Orbic products from Wireless CookiesAmazon, Staples, Kmart, Best Buy, and Sears.

  • What carriers do the Orbic Slim and Slim + X work with?

AT&T, Cricket, MetroPCS, T-Mobile, Tracfone

  • How do you install the dual SIM?

Please refer to Quick Start Guide for detailed instructions. 

  • What is the warranty?

12 month limited warranty extends only to the original purchaser of this product within the United States. This warranty is not transferable. This warranty is conditioned upon the proper use of the Product. Click here for more details.

  • Are Orbic phones bluetooth compatible?


  • Is the Orbic Slim/Slim + X battery removable? 

Battery is non-removable.